Your Voice
The people we care for shape the care we give. We welcome your feedback at every stage — before, during and after your visit.
Share your experience
You can reach us in whichever way feels most comfortable. Speak to any member of our team in clinic, email us at info@[uniskin.co.uk](https://uniskin.co.uk), or use the feedback form below.
You’ll also receive a short invitation to give feedback after your appointments, so you can tell us how it went in your own time.
Raise a concern or complaint
Tell us directly and we’ll respond under our Complaints Policy. If you’d prefer an independent route, you can still submit your complaint to us for investigation first — and if you remain unsatisfied, it can be referred to an independent complaints service.
For cosmetic treatments, you may also contact the Cosmetic Redress Scheme.
If you ever feel unsafe
If anything doesn’t feel right — about yourself or someone else, our service, the clinic, treatments or a member of staff — please tell a member of our team straight away.
You can speak to our Safeguarding Lead, Tania Malan, in complete confidence.
Feedback Form
Complete the form below and it will be sent directly to our team at info@[uniskin.co.uk](https://uniskin.co.uk). You may remain anonymous if you prefer.
A member of the Uniskin team will review your message. If you requested a response, we’ll be in touch shortly.
If your matter is urgent, please email info@[uniskin.co.uk](https://uniskin.co.uk) directly.
